In order to continuously meet the needs and expectations of our clients and other stakeholders, as well as to strengthen our reputation as a company dedicated to oral health care, Digital Dental Group CUU Dental Clinic adopts the following commitments:

• Ensure a welcoming environment for the patient, by trained staff, within a personal relationship.
• Guarantee respect for appointment schedules.
• Establish and maintain an up-to-date complete medical history, ensuring confidentiality at all times.
• Help the patient set oral health goals.
• After a comprehensive examination, advise and explain the treatments the patient will undergo.
• Develop a personalized Treatment Plan for each patient.
• Always consider the patient’s pain.
• Inform each patient about the progress of the treatments performed.
• Recommend the maintenance techniques to follow in each case.
• Utilize state-of-the-art equipment.
• Ensure that all technical equipment is maintained in an optimal operational state compatible with the activities to be performed.
• Guarantee the traceability of medical devices.
• Employ competent staff who are regularly trained to update their knowledge.
• Conduct regular evaluations of patient satisfaction.
• Consider suggestions and complaints that may arise and respond to them systematically.

In this way, we can continuously improve the effectiveness of the quality system and advance on the path to excellence, ensuring compliance with all applicable requirements at all times.